I need help
Need help with your order? Not sure about sizing? Check out our Frequently Asked Questions below – you’ll find answers to many common questions there. If not, just send us a message at info@headofwonder.com and we’ll be happy to help.
Sizing
All our caps and beanies come in XL size, making them a great choice for anyone who finds regular “one-size-fits-all” too small. They’re designed for a head circumference of 61 cm, but fit well for sizes between 60 and 63 cm.
Frequently Asked Questions (FAQ)
How much is the shipping cost?
In the Czech Republic, orders are delivered via Zásilkovna. Shipping costs depend on the chosen delivery method:
- Zásilkovna (pick-up point): 69 CZK
- Zásilkovna (home delivery): 89 CZK
- Free shipping on orders over 1200 CZK 🚚
How long does delivery take?
We ship orders within two business days. Delivery within the Czech Republic usually takes 1–2 business days after dispatch.
How can I return a purchased item?
Doesn't your selected cap or beanie fit? Need a different style or color? No problem — you can easily return your purchased items to us.
Items can be returned within 14 days of delivery; please let us know within this period that you will be returning the item by emailing info@headofwonder.com. Returned items must be new and unworn, without any signs of use. We do not cover return shipping costs.
Pack the items carefully and don't forget to include your name and order number.
Return address:
Dominik Kosorin, Head of Wonder, Nademlejnska 1088/18, Prague 198 00, Czech Republic
Phone: +420703664699
When will I receive my refund?
Once we receive the returned item, our team will check it within a week and confirm your refund. Depending on the payment method used, it may take a few more days for the money to appear in your bank account. Refunds are always issued using the same payment method you chose at checkout (PayPal, credit card, etc.).
Where do you ship from?
We ship all orders from our warehouse in Prague.